Privacy Policy & Cookie Policy

1. Introduction

The Wedding DJ, trading as Steven Heyns ("we", "us", or "our"), is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

By using our website or services, you consent to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information You Provide

When you contact us through our website or enquiry forms, we may collect:

• Your full name
• Email address
• Phone number
• Wedding or event date
• Venue location
• Any other information you voluntarily provide in your message

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses
• Device information

3. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your enquiries and booking requests
• To provide quotes and service information
• To communicate about your event or booking
• To send booking confirmations and event details
• To improve our website and services
• To maintain records for business purposes
• To comply with legal obligations

4. Cookie Policy

4.1 What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

4.2 Types of Cookies We Use

4.3 Managing Cookies

You can control and manage cookies in your browser settings. Please note that removing or blocking cookies may impact your user experience and some features of our website may not function properly.

Most browsers allow you to refuse cookies or delete specific cookies. You can usually find these settings in the "options" or "preferences" menu of your browser.

5. Data Storage and Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Your data is stored securely and access is restricted to authorized personnel only.

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact information and booking details are typically retained for business records and may be kept for up to 7 years for accounting and tax purposes.

7. Your Rights Under POPIA

Under the Protection of Personal Information Act, you have the right to:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of any inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Objection: Object to the processing of your personal information
• Restriction: Request restriction of processing of your personal information
• Withdrawal of consent: Withdraw your consent at any time

To exercise any of these rights, please contact us using the details provided below.

8. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety, or that of others
• With trusted service providers who assist in operating our website (under strict confidentiality agreements)

9. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your POPIA rights, or have concerns about how we handle your personal information, please contact us:

13. Information Regulator

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Information Regulator of South Africa: